Masterclass Refund and Cancellation Policy
Effective date: 2026-03-25
1. On-demand content
For on-demand content, no refund is available after access is granted.
Where applicable law requires a consumer withdrawal right to be waived before immediate digital-content access begins, DBR77 will collect the required checkout acknowledgment or waiver before granting access.
2. Live cohort sessions
For live cohort purchases:
- a full refund is available up to 7 calendar days before the scheduled start date,
- no refund is available after that point unless applicable mandatory law requires otherwise,
- DBR77 may, but is not obligated to, offer a credit, transfer, or rescheduling accommodation in individual cases.
3. Operational changes
Live cohort dates may be rescheduled for operational reasons on reasonable notice.
4. Request process
Refund requests must be submitted to legal@dbr77.com with sufficient purchase details to identify the order and access type.
